Privacy Policy

We understand that your privacy is important to you and all your information that you share with Roex Design is in safe hands as your confidential information is handled by us fairly and responsibly. We will collect personal identification information from you when you visit our website and fill out an inquiry form.

Information that we collect

  • We take personal information of our clients or visitors for effective communication and we are committed to protecting your data by this Privacy Policy.
  • Here at Roex Design, we contact you via phone, email, messages, etc. when you place any query or request a service with us.
  • We collect basic information such as:
    • Name
    • Designation
    • Organization Name
    • Type of the organization
    • Postal Address
    • E-Mail Address
    • Telephone Number (Both office and personal)

Where we use your information

  • Your personal information that we collect may be used for the following reasons/purposes:
  • To contact you for any services that meet your needs.
  • To communicate with you to provide support on your ongoing project.
  • To discuss with you about your project.
  • To provide you with information about our new services and offers.
  • To re-contact you if we have not heard from you in a while.
  • To provide you with the company’s newsletters.


  • To protect your data from misuse, loss, and destruction, we have integrated various security parameters. We maintain security arrangements at various levels such as physical, organizational, and technical security. Roex Design carries security measures based on industry standards to help protect against public access. Only team members or employees with specific authorization have the right to access users’ personal information.

Updating privacy policy

  • Roex Design reserves all rights to alter, amend, or update the privacy statement without any prior notice. We recommend our clients to view our privacy statements from time to time to remain updated.

Contact Us

  • If you have any queries or concerns about our privacy policy, please visit our Contact Us page.

Payment & Refund Policies

  • When you purchase a service, you must provide us with complete and accurate payment information. By submitting payment details you promise that you are entitled to purchase a service using those payment details. If we do not receive payment authorization or any authorization is subsequently canceled, we may immediately terminate or suspend your access to your services. In suspicious circumstances, we may contact the issuing bank/payment provider and/or law enforcement authorities or other appropriate third parties. If you are entitled to a refund under these terms and conditions we will credit that refund to the card or other payment method you used to submit payment, unless it has expired in which case we will contact you.
  • Business Standard will use the services of quality third-party payment service providers to process your payment. Payment options are primarily through credit cards or Business Standard that may offer other payment mechanisms from time to time.
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